Privacy Policy

Last updated: [02/01/2026]

(“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit your details.

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1. Information We Collect

We may collect and process the following personal information:
• Name
• Email address
• Phone number
• Postcode
• Details about your enquiry (e.g. windows, doors, or both)

This information is collected when you complete a form on our website or contact us directly.

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2. How We Use Your Information

We use your information to:
• Contact you regarding your enquiry
• Arrange a consultation or provide a quote
• Improve our services and customer experience
• Comply with legal and regulatory requirements

We will only use your information for the purpose it was provided.

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3. Sharing Your Information

We do not sell your personal data.

Your information may be shared with:
• Trusted service providers (such as installers or CRM systems) strictly for fulfilling your enquiry
• Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and in accordance with data protection laws.

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4. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Your data is stored securely and only accessible by authorised personnel.

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5. Cookies & Tracking

Our website may use cookies and tracking technologies (such as Google Analytics and Google Ads) to:
• Measure website performance
• Track form submissions
• Improve marketing effectiveness

You can control or disable cookies through your browser settings.

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6. Your Data Protection Rights

Under UK data protection law, you have the right to:
• Request access to your personal data
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

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7. How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

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8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

[Your Company Name]
Email: [your@email.co.uk]
Phone: [Your Phone Number]

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.